Argust MS4 Healthcare IT Consulting Approach:

  • Identify Change Readiness and Corporate Culture
  • Review Patient Revenue Cycle Current State Processes and Procedures
  • Validate Current State
  • Compare Current State Against Best Practices
  • Recommend Changes to Current State
  • Train Staff and Implement Changes to Healthcare IT Current State
  • Report and Monitor Changes to Current State

 

 

MS4

Scheduling
Pre Admission

MS4

Financial Counseling

MS4

Admission Charge
Capture

MS4

Coding
Claims Process

MS4

Account
Follow-up
Payment Posting

EPIC

Clinical Analysis

McKesson Nursing

OR, PACU
Surgical

Cerner Clinicals

RAC Audits
Peer Review

Areas to Benchmark & Trend

Gross Patient Revenue (GPR) vs. Net Patient Revenue
Charity Care vs. Charity Care as a % of GPR
Bad Debtvs. Bad Debt as a % of GPR
Total Uncompensated Care vs. Uncompensated Care as a % of GPR
Total Operating Revenue vs. Total Operating Expense
Operating Income vs. Operating Margin
Net Non Operating Revenue vs. Net Income
Total Margin

Process Improvement Ideas

Centralize the business office
Centralize insurance verification and pre-registration
Centralize denials management